We’ve already talked about ways to automate your Airbnb listing to simplify your life. But there is one particular part of that equation that requires further investigation. In the past year there has been an influx of new companies that have formed for the sole reason of making the lives of Airbnb hosts easier. Today let’s look at the top 5 services you should be using if you’re an Airbnb host.
2. Urban Bellhop
Superhost bills itself as your personal Airbnb assistant. Now this encompasses many things. First, you give Superhost access to your Airbnb account. Then sit back and let them handle the rest. Need someone to respond to a reservation inquiry that comes in at 3 am? Too busy to leave a review for the lovely guest you had last weekend? Relax, Superhost has you covered. These guys are ambitious, they’re looking to provide 360 degree coverage for your guests so you can get more bookings, better reviews, and more money, all with less hassle.
UrbanBellhop seeks to cover one major problem that nearly all Airbnb hosts have seen. Who will greet my guest and let them into my place if I’m not around? UrbanBellhop will do it, that’s who! Each bellhop has been trained in the ways of hospitality and will show up at your door prepared to greet your guest with a smile and answer any questions they may have. Where is the laundry room? How do I take out the garbage? Which remote turns on the stereo? Brief your bellhop on the ins and outs of your place (even easier if you already have a foolproof house manual) and rest assured that they’ll make your guest feel right at home. Need your place tidied up before a guest arrives or do you want that bottle of wine to be waiting for your guest’s romantic weekend, UrbanBellhops can do that too!
HomeJoy has grown quickly to become THE cleaning solution for Airbnb hosts. So much so that Airbnb has begun beta testing it as a built in option for some of its hosts. Homejoy focusses on getting your place spotlessly clean before your guests leave those all important reviews. With easy online booking, a 100% satisfaction guarantee, and cleaners who bring all their own professional equipment, you can see why Homejoy has risen to the top of this crowded field. The added convenience of being built into the Airbnb interface will only add to the impressive user-base Homejoy has built up.
Not to be outdone, Proprly offers cleaning and key exchange services throughout New York City. Proprly takes pride in its commitment to quality and adheres to the strictest guidelines for its cleaners and their work. By focusing on the NYC market, they’ve been able to hone the business model in one of the hotbeds of the sharing economy. Proprly doesn’t limit itself to Airbnb hosts and explicitly calls out VRBO and HomeAway guests as well.
Rounding out the top 5 is GuestHop a service that also specializes in check-in and key management services. What sets GuestHop apart is its simple, clean interface and ambitious travel services for guests. This has been a hot-button topic as Airbnb has made its intentions clear to offer more tailored guest experiences beyond just accommodations. GuestHop offers babysitting, local tickets to shows and ball games, even coupons to local restaurants.
There you have it, 5 services that every Airbnb host should familiarize themselves with. Have you used any of these? Any other big ones out there?
Photo Credit: http://www.flickr.com/photos/sludgeulper/3887246453/